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These terms apply to transfer and tour services provided by Elysium Transfer Milos, Pera Triovasalos, Milos 848 00, Greece. By making a booking you accept them. Last updated August 2026.
1. Bookings
A booking is confirmed only when we have sent you written confirmation by email or WhatsApp. Please check that the date, time, pickup point and destination on that confirmation are correct and tell us immediately if anything is wrong. We are not responsible for a missed pickup caused by incorrect details supplied at the time of booking.
2. Prices and payment
Prices are quoted per vehicle, not per person, and include fuel, tolls, insurance, luggage and VAT. The price you are quoted at the time of booking is the price you pay. Payment can be made by card when booking online or in cash in euros to the driver at the end of the journey.
3. Changes and cancellations
- You may cancel free of charge up to 24 hours before the scheduled pickup time.
- Cancellations inside 24 hours, and no-shows, may be charged in full.
- We will always try to accommodate changes to a booking, subject to vehicle availability.
- If we have to cancel for reasons within our control, you receive a full refund.
4. Delays and waiting time
We monitor flights and ferries and adjust pickups accordingly at no extra charge. For other pickups we include a reasonable period of waiting time. If you are delayed beyond that, please contact us so we can hold the vehicle where possible; extended waiting may be chargeable.
5. Passengers and luggage
Vehicles carry the number of passengers stated at the time of booking, and passenger numbers may not exceed the vehicle’s licensed capacity. Please tell us about oversized or unusual luggage in advance so we can send a suitable vehicle. Child seats are provided free of charge when requested at the time of booking; please give us the children’s ages.
6. Conduct
Smoking is not permitted in our vehicles. Drivers may refuse or end a journey where a passenger’s behaviour endangers the driver, other passengers or the vehicle. Passengers are responsible for any damage they cause to the vehicle.
7. Liability
All our vehicles are licensed for passenger transport and fully insured as required by Greek law. We are not liable for losses arising from events outside our reasonable control, including weather, strikes, road closures, and flight or ferry cancellations. Nothing in these terms limits liability for death or personal injury caused by negligence, or any other liability that cannot be limited under Greek law.
8. Lost property
Please contact us as soon as possible if you leave something in a vehicle. We will hold recovered items for 30 days.
9. Complaints
If something goes wrong we would rather hear about it. Contact us at elysiumtransfers@gmail.com or +30 698 348 5847 and we will respond promptly.
10. Governing law
These terms are governed by Greek law, and the courts of Greece have jurisdiction over any dispute arising from them.
Contact
Elysium Transfer Milos
Pera Triovasalos, Milos 848 00, Greece
Email: elysiumtransfers@gmail.com
Telephone: +30 698 348 5847